Shipping policy

Shipping Policy

We do our best to process all orders as quickly as possible.

Delivery Time
International delivery times depend on the destination country. Within the Netherlands, the estimated delivery time is 2–3 business days.

Import Duties and Customs Fees
For orders outside the Netherlands, any import duties, customs fees, and additional charges are the responsibility of the recipient. These costs vary by country and are determined by local customs authorities. We recommend checking this for your country before placing an order.

Shipping Costs
Shipping costs are calculated at checkout and depend on the destination country and selected shipping method.

Track & Trace
After your order has been shipped, you will receive a confirmation email with a track & trace code.

Delays
We are not responsible for delays caused by the carrier.

Incorrect Address
If an incorrect address is provided, any additional shipping costs will be the responsibility of the customer.